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Website Accessibility StatementAnker is committed to making our website's content accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this website, please email our team at support@ehlelmail.com with "Disabled Access" in the subject line and describe the specific feature you feel is not fully accessible or leave a suggestion to help us improve. We will do our best to provide you with further assistance. We take your feedback seriously to ensure our website is accessible by everyone.

Warranty Information TipsOrder ID: You can find this in the order history of the account the purchase was made through.Model Number: You can find this in your account's order history, as well as on the packaging or manual of the product. Some products come with the model number printed directly on them. Model numbers help us identify the exact make and model of your product more accurately than a product name would.ON: The ON can be found on the main body of the product or on the charging cable that came with the product. It’s located on a sticker, tag,...

Free Shipping on ALL Orders How long does delivery take?3-7 business days. (Note: The delivery time of pre-sale products is subject to the arrival time.) What countries do you ship to?US and Rest of World. We cannot deliver to the following areas:- American Samoa- Guam- Hawaii- Armed Forces Americas- Armed Forces Europe- Armed Forces Pacific Thank you for your understanding. How will my delivery be shipped?Amazon functions as our logistics partner to ship out Anker products. They will choose the carrier that they think works best for our customers.I ordered more than one item. Will they all be delivered at the...

Refund policyEhlel provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.Products sold by Ehlel as refurbished ("pre-owned") come with their own unique warranty, so please see our refurbished warranty page for details on those items.This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law. Warranty TimelineItem Warranty Period (Months)Cables 18, 24 months or lifetimeHubs & Adapters 18Batteries 18 or 24 monthsChargers 18 or 24 months Contact Us Phone...

1) This Policy    This Policy is issued by each of the Controller entities listed in Section (Q) below (together, “Ehlel”, “we”, “us” and “our”) and is addressed to individuals outside our organisation with whom we interact, including customers, visitors to our Sites, or recipients of any of our other products, services, personnel of corporate customers and vendors, applicants for employment, and visitors to our premises (together, “you”). Defined terms used in this Policy are explained in Section (X) below.   This Policy may be amended or updated from time to time to reflect changes in our practices with respect...

Ehlel Family of Companies: A Unified Introduction Ehlel is a Mongolian brand dedicated to fostering technological development and education on a global scale. Established in 2007, the company has grown into a family of eight subsidiaries and two joint ventures, employing over 200 individuals. Ehlel's commitment to innovation and responsible growth is evident across its diverse offerings, which encompass:   1. Ehlel Brand LLC Founded in 2007, Ehlel Brand began as an IT website and has evolved into a national brand with international ambitions. Its subsidiaries operate in various IT sectors, aiming to develop a robust national electronics industry.  ...